Our contract specialists will negotiate directly with the hotels on your behalf, or provide expert consultation to ensure that your hotel contracts satisfy your housing requirements, are attractively-rated, and protect your interests.
With your organization’s strategic goals in mind, we’ll work to establish your ideal mix of hotel room inventory while accurately predicting demand and establishing clear policies and procedures. We annually negotiate 500,000+ room nights within a vast hotel network, always with the goal of establishing contracts that contain the best terms, offer the best rates, discourage around-the-block bookings, and eliminate or minimize exposure to potentially costly attrition situations.
In addition to carefully analyzing the hotel rate environment of a particular marketplace, we thoroughly analyze each group’s unique housing needs to help develop the most efficient inventory strategy.
To ensure room block accuracy, liability protection, and policy consistency for our clients, our contract specialists meticulously review each contract to make sure that critical issues are clearly defined, including cancellation and attrition policies, rules on name changes, “Best Rate Guarantee” protection, and complimentary credits, to name just a few.