Convention Housing Services
housing expertise powered by CMR.ez technology
Backed by the power of CMR.ez Housing, our proprietary and industry-leading web-based housing solution, CMR's team of experienced housing professionals will proactively manage your hotel inventory to ensure maximum room pick-up credit and optimum success of your citywide housing program.
Our integrated CMR.ez technology provides a seamless bridge between event registration and hotel reservation information, offering the ease of a simplified, one-step online experience.
The scope of services offered by CMR include:
- Client consultation and hotel contract negotiation services
- Specialized housing needs for VIPs, speakers, staff, etc.
- Management of sub-group blocks for exhibitors and tour groups
- Processing of all housing registration forms and deposits received via email, fax or mail
- Client-dedicated 800# Customer Care Center (C3) service support for telephone reservations/consultation
- Development of housing website that mirrors branding of client's host site
- Real-time booking engine for online housing requests and confirmations
- Onsite service management
- On-going pre- and post-event reporting to client and hotels