Convention Registration Services
experience. expertise. innovation.
CMR® offers a comprehensive suite of registration solutions that provide seamless, professional services from advance registration, through the onsite registration process, concluding with post-event reporting, performance analysis and consultation on future programs.
At the core of our registration process is the CMR.ez Registration system, our proprietary web-based application. The CMR.ez platform is highly scalable and provides flexible solutions, adaptable to any situation. It makes it easy and convenient for your attendees and exhibitors to quickly and easily complete their event registration, and allows them to complete their housing reservations in the same online visit.
In fact, we believe so strongly in the concept of housing and registration as one integrated process that our entire registration business model is based on providing registration services only when we can simultaneously deliver our industry-leading housing solution.
CMR's dedication to your meeting's success is evident throughout every step of the registration cycle.
- The system development team will make the necessary programming customizations according to the particular specifications of your program.
- Our web services team will create a unique web interface with CMR.ez Smart Site pages that mirror the branding of the event and the host site.
- A team of Customer Care Center (C3) Ambassadors will be briefed on every aspect of your program and stand by to provide friendly and professional registration assistance.
From the opening of pre-registration through the close of the event, our experienced registration staff will pro-actively manage all necessary communications with attendees, exhibitors and groups, and ensure that all online and offline registrations are completely and accurately processed. They perform on-going quality control of the data, manage all reporting requirements, and work closely with our finance team to ensure that registration payment transactions are processed accurately and in a timely manner.
At every touch point, CMR® brings registration management expertise, innovative solutions, and demonstrates our commitment to delivering excellence in service and support.
